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Service Requests

Our customers’ needs are of the utmost importance to us.  In an effort to assist you with service issues, we are providing forms for your use.  If you should have any questions or need further assistance, feel free to contact us at 530-743-4657 or


Service Request Forms


Application for Service 03-21-23.pdf


Water Sewer_Fact_Sheet_06-2024.pdfLandowner Guarantee of Tenant Accounts


RESOLUTION NO. 2400 - Water and Sewer Rate Increase.pdf


Sign Out of Service FormChange of Address or Name Change FormFee Waiver Request Form Rev1


Meter Installation Request Form (Feb 2016)Meter Read Request FormWater System Complaint Form - Word version


Water-Wastewater Services Policy.pdfWater-Wastewater Services Policy-SPANISH.pdfWater-Wastewater Services Policy-KOREAN.pdfWater-Wastewater Services Policy-CHINESE.pdfWater-Wastewater Services Policy-TAGALOG.pdfWater-Wastewater Services Policy-VIETNAMESE.pdf


For your convenience, we have offered many ways for you to return your completed services requests.  The forms can be faxed, emailed, mailed or taken to the Business Office at:


1970 9th Avenue

P.O. Box 670

Olivehurst, CA 95961

Phone: (530) 743-4657

Fax: (530) 743-3023